Lower Stumble Complaints

The Environment Agency (EA) is the environmental regulator of operations at Lower Stumble, the oil well site.  Angus Energy Limited holds an environmental permit, granted by the EA.     They have undertaken to inspect the site before, during and after well testing, and have the right to carry out unannounced inspections.  They may carry out joint inspections with West Sussex County Council Mineral Planning Authority and the Health and Safety Executive.

Reporting an incident – If you wish to report an environmental incident, including noise and odour, please contact: the Environment Agency Incident hotline on 0800 80 70 60 (Freephone, 24 hour service). Please also ring Angus Energy Limited on 0203 974 2991, especially if the incident relates to amenity issues such as noise and odour, as it may be able to deal with these immediately.

Environmental permit enquiries
Information about the permit can be found at https://www.gov.uk/government/publications/rh17-6jhcuadrilla-balcombe-limited-environmental-permit-issued.   Frequently asked questions and final submissions made under the permit, such as monitoring information and compliance assessment reports can be found on Angus Energy’s website. Angus Energy has set up and email address: community@angusenergy.co.uk and information hotline: 0203 974 2991. Environment Agency held documents may also be requested at: https://www.gov.uk/guidance/access-the-public-register-for-environmental-information

If you have any other questions relating to the environmental permit for this site, please email SSDEnquiries@environment-agency.gov.uk

General enquiries
For all other enquiries, please contact the National Customer Contact Centre either by phone on: 03708 506 506 (Minicom service, for the hard of hearing: 03702 422 549) Monday to Friday, 8am to 6pm. The cost of calling this number depends on your phone provider and whether you use a landline or mobile. The approximate cost per minute from a landline is 2p to 10p. The approximate cost per minute from a mobile is 10p to 40p.

By email using: enquiries@environment-agency.gov.uk

Or by post: National Customer Contact Centre, PO Box 54, Rotherham, S60 1BY

Reporting complaints to Environment Agency Sept 18

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Genuine enquiries by email please as we just can't reply to all comments.

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